• 20-Dec-2018 to 18-Feb-2019 (MST)
  • Technical Field Services
  • Salt Lake City, UT, USA
  • Full Time

About MasterControl

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. The MasterControl Business Excellence Platform (BxP) accelerates ROI and increases efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl BxP cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit

Job Summary:

MasterControl Services creates custom middleware utilities for customers who need to integrate third-party systems with their MasterControl instance.  These utilities call methods in the MasterControl API Toolkit and/or consume web services.

 A MasterControl API Architect will perform discovery with the customer and will create a design specification containing requirements for custom utilities.

 The MasterControl API Engineer then performs the following tasks:

  • Receives and reviews design specifications from a MasterControl API Architect
  • Works independently or in conjunction with an API Architect to build utilities to specification using the MasterControl API Toolkit. They then install the utility in a customer environment and troubleshoot when needed.
  • Works with the API Architect to have a seamless transition from design through implementation.
  • Works with the support team to help customers maintain the utility once it has been built and installed.
  • Updates documentation as needed

Preferred Qualifications

Team player with the sincere desire to help customers succeed

Bachelor's degree in technical, business, or related field.

Two to three years of using RESTful web services.

One to two years of using SOAP web services.

Minimum three years engineering software.

Minimum two years of working in as many of the following languages as possible: Visual basic, C#, JSON, Java, Javascript, and/or SQL

One to two years of experience with creating documentation for software.

Ability to work both independently and in a team setting

Knowledge of MasterControl is a plus.

Ability to work with a project manager is a plus.

Knowledge of any of these other systems is a plus: SAP, Salesforce, ADP, Active Directory, Oracle ERP, or ComplianceWire.

Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet. 

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($50K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

Applicants must be currently authorized to work in the United states on a full-time basis.

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