• 10-Oct-2018 to 09-Dec-2018 (MST)
  • MC Labs
  • Salt Lake City, UT, USA
  • Full Time


MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl's integrated solutions accelerate ROI and increase efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit


The role of the Scrum Master is to assist self-managing teams in achieving their goals within the Scaled Agile framework through helping team members communicate, coordinate, and cooperate. He or she will guide, coach, and educate teams through iterations, retrospectives, product backlog management, and decision making. The Scrum Master will also enforce the roles of the scrum process throughout the team.


  • Scrum Master for assigned teams
  • Schedule and run all Scrum meetings
  • Coordinate with other teams on the Agile Release Train and communicate status in Scrum of Scrums
  • Responsible for properly training your teams on Scrum
  • Become an expert on SAFe to coach your teams on its principles
  • Facilitate continuous improvement cycles that focus on moving teams to be self-organized and high-performing
  • Coach scrum teams to recognize stories that meet DoR
  • Coach Scrum Teams how to refine stories, including proper story pointing
  • Eliminate impediments for your teams
  • Support the Release Train Engineer on hitting Program Increment Commitments
  • Protect the Guardrails of SAFe and one is above the guardrails


  • Able to translate "techno speak" to properly communicate to your colleagues
  • Understand fundamentals of iterative and incremental development
  • Strong facilitation, conflict resolution, and communication skills
  • Soft skills to manage and motivate others
  • Informal/formal leadership experience in a technical environment
  • Self-motivated and responsible
  • Outgoing and friendly
  • Not afraid of Crucial Conversations
  • Likes being a Servant Leader
  • Understands the basic tenets of Lean
  • Can facilitate a Center of Practice (COP)


  • Bachelor's Degree in a Computer or Business-related discipline (Computer Science, Computer Engineering, Information Systems, Business Administration or Management) or equivalent experience
  • 2-4 years of continuous work experience in Software Development/IT as Scrum Master
  • CSM required


  • Any SAFe Certification, or at least experience in a SAFe environment
  • Experience in Medical Devices, Pharmaceuticals, Biotechnology, Blood & Biologics or ISO Certification
  • Formal Project Management Experience
  • PMP or CAPM




MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($50K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

Applicants must be currently authorized to work in the United states on a full-time basis

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