• 14-Dec-2017 to 12-Feb-2018 (MST)
  • MC Labs - Scrum Master
  • Salt Lake City, UT, USA
  • Full Time

About MasterControl

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. The MasterControl Business Excellence Platform (BxP) accelerates ROI and increases efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl BxP cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit


The role of the Scrum Master is to assist self-managing teams in achieving their goals within the Scaled Agile framework through helping team members communicate, coordinate, and cooperate. He or she will guide, coach, and educate teams through iterations, retrospectives, product backlog management, and decision making. The Scrum Master will also enforce the roles of the scrum process throughout the team.


  • Scrum Master for assigned teams
  • Coordinate with other teams on the Agile Release Train and communicate status to scrum of scrums
  • Assist with PI planning, System demos and estimating duties
  • Promote SAFe quality practices and build a high performing team while leading the team's effort in relentless improvement
  • Facilitate product increment planning, sprint planning, team level goal setting, and commitment to deliverables
  • Facilitate continuous improvement cycles that focus on moving teams to be self-organized and high-performing
  • Work with the product owner to coach scrum teams on user story sizing and acceptance criteria definition, facilitates the definition of minimal viable product, and leads continuous refinement and prioritization of the product backlog
  • Eliminate impediments for the team



  • Ability to understand technical issues and relate them to business needs
  • Understand fundamentals of iterative & incremental development
  • Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise
  • Strong facilitation, conflict resolution, and communication skills
  • Ability to manage and motivate others
  • Leadership experience in a technical environment


  • Bachelor's degree in a computer or business related discipline (Computer Science, Computer engineering, Information Systems, Business Administration or Management, etc) or equivalent work experience
  • 1-3 years of work experience in IT in a Scrum Master capacity involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency
  • 1+ years working in agile SDLC
  • Advanced knowledge of software development methodologies, particularly Scaled Agile Framework


  • Agile Certified Practitioner (ACP) preferred
  • Certified ScrumMaster (CSM) preferred
  • SAFe Agilist (SA) preferred
  • Experience in Medical Devices, Pharmaceuticals & Biotechnology, Blood & Biologics or ISO Certification a plus

Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet. 

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($50K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

Applicants must be currently authorized to work in the United states on a full-time basis.


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