• 13-Jul-2017 to 11-Sep-2017 (MST)
  • Product Management
  • Salt Lake City, UT, USA
  • Full Time


MasterControl ( is an international software solutions company that provides software solutions for regulated companies to comply with rigid quality standards. Our customers include medical device, pharmaceutical, and food companies that must conform to FDA regulations, as well as general manufacturing companies that require a high level of quality compliance, such as those found within ISO standards.  MasterControl products help companies get their products to market faster, while reducing overall costs and increasing internal efficiency.


The Jr IT Business Analyst will review, analyze, and evaluate business problems and user needs to define required features. They share the product vision and work closely with the Scrum Master, Product Managers, Sr. Product Owners and User Interface/User Experience (UI/UX) personnel to ensure the success of projects.


  • Accountable for the development team backlog, prioritization of user stories, and participation in release planning
  • Work closely with Product Managers to analyze customer requirements and define acceptance criteria
  • Represents customer and business needs in the development team
  • Gather feature requirements, creates user stories and acceptance criteria
  • Formally accept the user stories once all acceptance criteria are met
  • Works closely with UI/UX to define larger projects and get features ready for engineering
  • Heavily involved in program backlog refinement and development planning
  • Drive iteration goals and manages product dashboard and team communication
  • Periodically re-prioritize the team backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
  • Participate in setting priorities for development teams and is a key player to the successful delivery of the project.


  • Intermediate knowledge of the Software Development Life Cycle and Agile Development Methodologies
  • Proven ability to form positive relationships with a wide variety of stakeholders and co-workers
  • Outstanding analytical skills and experience eliciting and creating requirements documents
  • Strong analytical skills, especially the ability to evaluate a mix of both quantitative and qualitative data
  • Outstanding organizational skills
  • Ability to discover and define technical requirements
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities


  • Ability to operate a computer and work at a desk for an extended period of time.


  • Bachelors degree in Management Information Systems, Computer Science, other related technical field of study or 2+ years of relevant work experience with Project Management and/or Business Analysis


  • Life science industry experience, ideally in a business analyst, system developer or related capacity
  • Experience writing User Stories
  • Knowledge of the Scaled Agile Framework (SAFe)

Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours.  MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet. 

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere.  Which is why we say -  #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong.  MasterControl could be your next (and last) career move!  

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

  • Generous PTO package of three weeks, increasing after just three years of employment
  • Competitive compensation with annual merit increase reviews
  • 100% medical premium coverage (yes, you read that right!)
  • Dental/Vision Plans
  • 401k Plan
  • Employer Paid Life Insurance Policy ($50K)
  • Great Flexibility
  • Wellness Programs (every employee gets a Fitbit!)

Applicants must be currently authorized to work in the United states on a full-time basis. 

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